Privacy Policy

Giftiny (“Giftiny” or “we”) takes the privacy of your information seriously. This Privacy Notice describes the types of personal information we collect from you through our stores, website (www.giftiny.in, including sub-domains and microsites), and mobile applications. It also describes the purposes for which we collect that personal information, the other parties with whom we may share it, and the measures we take to protect the security of your data. It also informs you of your rights and choices with respect to your personal information, and how you can contact us regarding our privacy practices.

You are advised to carefully read this Privacy Notice before using or availing any of our products and/or services.

DEFINITIONS

  • Cookies: A small file placed on your device by our website or app to remember your actions or preferences over time.

  • Data: Includes non-personal, personal, and sensitive personal information that may be used to identify you.

  • Data Protection Laws: Relevant laws concerning data processing, storage, or use.

  • Partners: Select third parties we contract with to support our services.

  • Service Providers: Third parties to whom we disclose your Data for processing, under contractual obligations.

  • Giftiny: A company incorporated in India with its registered office at 22-23 Nehru Bazaar, Paharganj, New Delhi - 110055.

  • User / You: A natural person who accesses or uses our services.

WHAT DATA WE COLLECT

Giftiny may collect the following categories of Data:

  • Contact Information: Name, email, phone, postal address, etc.

  • Financial Information: Payment method, transaction details, preferences.

  • Technical Information: Device type, IP address, cookies, browser details, etc.

  • Transaction Information: Date, amount, preferences, history.

  • Product & Service Information: Purchase history, service requests, feedback.

  • Personal Information: Age, gender, DOB, identification documents, preferences, feedback.

  • Loyalty Program Information: Membership details, account data, partner affiliations.

HOW WE COLLECT DATA

Information You Provide:

Through forms, transactions, account creation, surveys, etc.

Automatically Collected Data:

Via cookies, analytics tools, and interaction with third-party websites using our technology.

Email Communications:

We track open rates and clicks to improve our messaging.

From Other Sources:

Including third-party integrations where you authorize data sharing.

DATA SHARED BY YOU

You may share your Data with us when:

  • You register or make a purchase.

  • You respond to surveys.

  • You contact us for support.

  • You use our website or mobile app.

DATA COLLECTED AUTOMATICALLY

Information like IP address, device type, language settings, and usage stats are collected to enhance the user experience and site performance.

OUR USE OF DATA

We use your Data to:

  • Fulfill contracts and process transactions.

  • Provide services, support, and promotional offers.

  • Improve our website and services.

  • Conduct research and understand user behavior.

  • Personalize content and marketing.

  • Comply with legal obligations.

  • Prevent fraud and security risks.

  • Administer loyalty programs.

We only use your Data with your consent, for contractual purposes, or as permitted by law.

MINORS

Giftiny does not knowingly provide services to minors under 18. They must use our platform under parental supervision.

SHARING OF DATA

With Partners and Service Providers:

Only to perform essential business functions, under strict confidentiality and security agreements.

Legal Compliance:

We may disclose Data to comply with legal obligations or to protect our rights and users.

Business Transfers:

In case of mergers, acquisitions, or asset sales.

Third Parties:

Only with your consent or where legally required.

KEEPING DATA SECURE

We use technical and organizational measures to safeguard your Data. If you suspect any unauthorized access, contact us immediately.

RETENTION OF DATA

We retain Data as long as necessary to:

  • Provide services.

  • Comply with legal obligations.

  • Resolve disputes.

  • Maintain business operations.

Deleted data may persist in backup systems for legal compliance.

YOUR RIGHTS AND CHOICES

You may:

  • Opt-out of marketing communications.

  • Access, update, or delete your data.

  • Restrict or object to certain processing.

  • Transfer your data to another service.

  • Withdraw consent.

  • Lodge a complaint with the relevant authority.

Submit your request via the “Contact Us” section below.

WHERE WE STORE DATA

Data is hosted on secure servers located in India.

PROCESSING YOUR DATA

Giftiny ensures that all data processors (including Partners and Service Providers) handle your Data in compliance with this policy and applicable law.

SEVERABILITY

If any clause in this policy is deemed unenforceable, the remaining clauses will remain in effect.

CHANGES TO THIS PRIVACY POLICY

This policy may be updated from time to time. Please check our website frequently. By continuing to use our services, you accept the updated terms.

HOW TO CONTACT US

For any questions or concerns related to this Privacy Policy, contact:

Email: dljenterprises2020@gmail.com
Address: 22-23 Nehru Bazaar, Paharganj, New Delhi - 110055