Shipping & Delivery Policy – Giftiny

Order Processing

At Giftiny, all orders are carefully processed within 24 hours of confirmation (excluding Sundays and public holidays). Each product goes through a strict quality check to ensure it reaches you in perfect condition.

 

Delivery Timeline

Once dispatched, your order is typically delivered within 3–5 business days, depending on your location.

Please note: Delivery timelines may vary slightly due to logistics or external factors.

 

Packaging Standards

We ensure safe and secure packaging for every order:

  • All items are packed in durable, high-quality boxes
  • Each product is wrapped with protective bubble wrap
  • Fragile items receive extra cushioning and care

Your order’s safety is our priority..

 

Shipping Coverage

Giftiny currently delivers across India.

 

Order Tracking

  • Tracking details will be shared via email/SMS after dispatch
  • Tracking becomes active within 24 hours
  • You can monitor your order easily until delivery

 

Important Delivery Information

  • Orders placed after 6:00 PM will be processed the next working day
  • Delivery timelines are estimates, not guaranteed commitments
  • Delays may occur due to:
    • Weather conditions
    • Transportation issues
    • Regional restrictions or unforeseen events

 

Address & Delivery Attempts

Please ensure correct address and contact details.

If delivery fails due to:

  • Incorrect/incomplete address
  • Customer unavailability
  • Locked premises

The order will be marked as delivery attempted and may not be eligible for refund.

 

Product Availability & Substitutions

In rare cases where a product is unavailable:

  • A similar or higher-value product may be shipped
  • The overall look, purpose, and quality will be maintained

 

Special Note on Personalized Products

  • Require 5–6 working days for preparation
  • Shipped after completion
  • Delivery timelines may vary and are not guaranteed

 

Multiple Shipments

If your order includes items from different locations, they may be delivered in separate packages.

 

Shipping Charges

Within India:

  • ₹99 for orders below ₹499
  • FREE shipping on orders above ₹499

 

Delays & Exceptions

While we aim for timely delivery, delays may happen due to:

  • Natural events (rain, floods, etc.)
  • Logistics disruptions
  • High demand during sales

We will keep you informed in such cases.

 

Service Area Limitation

If your location is outside our delivery network:

  • Order may be cancelled
  • Refund will be processed (excluding shipping charges)

 

Thank You for Choosing Giftiny

We’re committed to delivering happiness, safely and on time!

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